We're not a food company. We're a Trust HealthTech Company
Let me ask you a question.
If you, or someone you love, lives with a condition like diabetes or high blood pressure, you know the crisis that unfolds the moment you leave the doctor’s office.
You rush them to the hospital. The doctor gives you a plan: change your lifestyle, exercise, and—most importantly—start eating medically-precise meals.
The exercise and sleep are manageable. But what about the food?
Your mind races.
It’s that knot of anxiety that tightens in your stomach every single day.
It hits when you walk past a restaurant or mama ntilie stall, smelling the chips mayai, and wonder…
“What kind of oil are they using?
“Is there hidden sugar in this sauce?”
“The doctor said ‘low sodium,’ but what does that even mean to a busy cook?”
“Will this one meal undo a week of careful management? Will it send blood sugar levels soaring?”
It hits when you stand in your own kitchen, about to cook for your family, and a dozen questions flood your mind:
“The doctor said ‘low carbs,’ but how many grams are in this ugali?”
“I know I need to cook a separate meal, but I’m exhausted. What if I make a mistake?”
“Will this one meal, cooked with love but without knowledge, undo a week of careful management? Will it send their blood sugar soaring?”
I get it.
Culturally, we trust home-cooked food above all else. But this creates a dangerous paradox: the same loving hands whose cooking may have contributed to the diagnosis are now expected to prepare the cure. Do they truly have the skills, the tools, or the specific nutritional knowledge required?
Do they understand how a specific portion of ugali will affect blood sugar? Do they know which cooking oil is safe?
If the answer is NO, where in Tanzania can you possibly turn for a real solution?
This isn’t a hypothetical situation. It’s that knot of anxiety that tightens in your stomach every single day. It’s a constant, exhausting battle against uncertainty. It’s a crisis of trust.
You’ve been given life-saving medical advice, but you are trapped in a deadly gap between that advice and the reality of a Tanzanian kitchen. Forced to gamble on your health with every single bite.
I know this feeling. We know this fear.
I know it because within 5 years I have lost five family members to it.
And that is why Agiza exists.
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Our Mission
To make food a lifeline, not a gamble
Let’s be perfectly clear.
Our mission is not to be another food delivery app. There are plenty of apps that can bring you a pizza faster or a burger cheaper. That is not the problem we are solving.
Our mission is to build Tanzania's most trusted platform connecting people with specific, critical health needs to a network of certified chefs who can prepare precise, personalized, and medically-sound meals.
We are here to give control back to the people who have had it stolen from them by a broken food system.
We are here to turn the daily anxiety of “Is this safe?” into the profound peace of mind of “I know this is right.”
We do this by focusing on three core principles:
- Precision: Your health needs are not a “special request.” They are the entire request. We build technology that allows for medical-grade precision in every order.
- Trust: We believe trust isn’t a marketing slogan; it’s a system. It’s our clinician-led certification, our vetted chefs, and our transparent process. It’s a system you can rely on, meal after meal.
- Empowerment: We empower you, the customer, with absolute control over what goes into your body. And we empower talented local chefs to build sustainable businesses, turning their passion into a respected profession.
This isn’t just business. This is a promise. A promise forged from a personal tragedy that became the driving force behind everything we do.
Why we will succeed where others can’t!
Our "earned expertise" in a world of hype
You might be wondering, in a world full of sophisticated technology and giant global companies, why are we the ones to solve this problem?
The answer is simple. It lies in a powerful shift happening across the technology world, a shift away from hype and toward something much more valuable: Earned Expertise.
For the last few years, a common trend in startups has been the “AI for X” model. This usually involves smart engineers building a solution for an industry they know very little about. We’ve seen “AI for flower shops” built by people who have never arranged flowers, and “AI for video editing” built by people who have never worked on a professional film set.
This approach is fundamentally flawed. It lacks the deep, authentic empathy required to build something truly useful. These founders solve problems they imagine exist, assuming technology is the only missing piece.
The result is a wave of superficially impressive but ultimately hollow products that fail to address the real, painful needs of the user.
An "AI for meal planning" app built by a team of sernior software developers might be able to count calories. But can it understand the gut-wrenching fear a daughter feels when preparing a meal for her diabetic father? Can it navigate the complex, trust-based relationships of the local Tanzanian food supply chain?
No. Because that knowledge isn’t found in a dataset. It has to be earned.
Our Unbeatable Advantage!
We Are Not Tech Tourists
The best, most durable companies are built by founders who know their domain best, not just the technology. They possess an “earned secret”—a deep, non-obvious insight that can only be gained through first-hand experience.
- The best car wash software is built by someone who has worked in car washes for a decade.
- The best video workflow tool is built by professional video editors.
- And the best, most trusted platform for therapeutic nutrition in Tanzania is built by a team that has lived the problem from every possible angle.
This is our defensible moat. This is why we will win.
We have the "Caregiver's Expertise"
Our founder, Lusabara, didn't read about this problem in a report. He lived it. He experienced the system's failure firsthand during his late father's battle with diabetes. He knows the emotional weight of the problem, not just the technical specifications.
We have the "Clinician's Expertise"
Our co-founder, Dr. Joseph, is a medical doctor who has spent his career on the front lines of this crisis. He understands the clinical nuances, the importance of data integrity, and the gap between medical advice and real-world execution. He isn't guessing what doctors need; he is the doctor.
We have the "Local Expertise"
We are a team built by Tanzanians, for Tanzanians. We understand the culture, the market dynamics, and the operational realities on the ground. We are not outsiders applying a foreign playbook; we are insiders building a homegrown solution.
We are not a tech company trying to “disrupt” healthcare. We are a clinician-led healthcare team using technology as a tool to deliver trust and precision at scale.
In an era where anyone can build an AI app, our deep, painfully earned expertise is the one thing that cannot be copied. It’s the foundation of our promise to you, and it’s the reason we will succeed.
The story behind the promise
A revelation forged in loss
A letter from our founder, Lusabara
For three years, from 2020 to 2023, I ran a business that was a complete failure.
My first version of Agiza24 was a typical food delivery app. We tried to connect restaurants to customers. We bought motorcycles. We burned through our life savings. We were solving a problem—’how to get food faster’—that a dozen other companies were already solving. The stress was immense. I gained 33 kilos. The business was dying.
For three years, from 2020 to 2023, I ran a business that was a complete failure.
My first version of Agiza24 was a typical food delivery app. We tried to connect restaurants to customers. We bought motorcycles. We burned through our life savings. We were solving a problem—’how to get food faster’—that a dozen other companies were already solving. The stress was immense. I gained 33 kilos. The business was dying.
But while my business was dying, my father was battling diabetes and high blood pressure. At home, we were lost, unsure of what to cook for him. It became a nightmare whenever he was hospitalized. While juggling doctor’s appointments and medications, we were also tormented by the question of what he should eat and who could possibly prepare it for him. It was stress layered on top of stress.
We all know the saying: medicine manages the disease, but food has the power to control it. Doctors tell you to control your sugar and watch your blood pressure, but they rarely tell you how.
They can list what to eat and what to avoid, but they can’t teach you how to prepare it. It’s not their fault; they are experts in human anatomy, not culinary science. And since we don’t know either, we remain trapped in a helpless dilemma.
For my father, being forbidden from eating his usual foods caused him to waste away. He lost so much weight that a blood pressure cuff could no longer grip his arm. This was a man who had once weighed over 100 kilograms.
When he was in the hospital, battling for his life, our family’s world became a frantic, daily search for a single, safe meal. A meal that wouldn’t harm him. A meal that could give him strength.
We begged restaurants. We scrolled endlessly through delivery apps. We were met with confusion and shrugs. The system simply wasn’t designed for someone with my father’s needs. There were no options.
There was no help. There was only helplessness. And, to cut story short…
On December 26, 2024, my father passed away.
The pain was immense, not just from his absence, but from the timing of it all. Like many African fathers of his generation, he had always been distant. But in his final years, we were building a connection we never had during our childhoods. We were just beginning to experience a friendship with our dad.
In that moment of profound loss, I had a devastatingly clear revelation: for three years, I had been completely and utterly wrong. The real problem wasn’t a lack of convenience. The real problem was a lack of control, a lack of precision, a lack of trust.
The real problem was the helplessness my family felt. The helplessness felt by millions of Tanzanians every single day.
His story is not unique. The truth is devastating.
It is the story of 2.9 million families across Tanzania facing this same challenge—a number that has increased by 250% since 2011. Meanwhile, 53% of Tanzanians with diabetes are undiagnosed. The International Diabetes Federation (IDF) projects a 142% rise in diabetes cases in Africa by 2050, and 7.6 million of those will be Tanzanians.
In Tanzania, we lose 68 people every single day to diabetes alone. That’s nearly 25,000 lives a year.
These aren’t just statistics to me. This is my life. Since 2020, I have lost my aunt, two uncles, my stepfather, and my own father, all to complications from high blood pressure and diabetes. Even as I write this, two more people in my family are living with diabetes.
The worst part? There is no platform, no service, no readily available solution to this crisis.
What about restaurants? They are built like factories: input recipes, output plates of food. They aren’t designed to cater to your health goals. And food delivery apps? I know that world inside and out from my previous company, Agiza24. The problem we solved was convenience, not health. They don’t care what you eat.
The pain my family and I endured is something I wouldn’t wish on anyone. It was only after my father’s death that I realized we weren’t solving the problem that truly mattered: saving lives.
So, in January 2025, I dedicated myself to finding a real solution. With my co-founder, Dr. Joseph, a medical doctor, we dropped Agiza24 and began rebuilding Agiza —a platform for “food as medicine.”
My father’s struggle became my mission. His memory became the unshakable foundation of the new Agiza.
We are not building this because we saw a Africa’s $2.8 billion diabetes market opportunity. We are building this because we lived the painful consequences of it not existing. And we made a promise that no other family should have to feel that same helplessness again.
Our Vision
A future where every meal heals
Our story drives our vision for the future. We are not just thinking about the next meal; we are building the health infrastructure for the next generation.
Our vision is a Tanzania where technology creates a seamless ecosystem of trust, connecting every individual to food that heals and every food entrepreneur to the tools they need to thrive.
What does this future look like?
For patients and caregivers
It looks like a world without food anxiety. Imagine your doctor prescribing a specific dietary plan, and with a single tap on your phone, that exact plan is transformed into a week of delicious, perfectly prepared meals delivered to your door. Imagine your glucose monitor detecting a slight imbalance and proactively suggesting a “Blood Sugar Balancing” meal, with bids from certified chefs appearing in minutes. This is a future where food is your most powerful medicine.
For Chefs and food entrepreneurs
It looks like a future of economic empowerment. We see our certified chefs not as gig workers, but as respected specialists and business owners. Our platform will provide them with a steady stream of high-value clients, and our B2B financing arm will give them the capital to scale, open their own kitchens, and even hire and train others. We are building a new, respected career path in the culinary arts.
For the healthcare system
It looks like a future of preventative care and data-driven outcomes. Agiza24 will become the crucial link between clinical advice and patient behavior. We will provide doctors and clinics with anonymized data on dietary adherence and patient-reported outcomes, helping them see what works in the real world. We are moving healthcare out of the clinic and into the kitchen.
Our vision is ambitious, but it is grounded in a real, validated need. It's a future we are building one meal, one chef, and one line of code at a time.
Our Impact
We founded Agiza24 because I watched my own father’s health decline while my family was forced to gamble on that same, flimsy hope. We lost that gamble.
I made a promise on his memory that I would build a system where hope was no longer required. A system built on certainty. A system where the question “Is this safe?” is answered before you even ask.
The proof is in the numbers and the people
A vision is nothing without execution. A mission is nothing without impact.
Before launching the new Agiza24, we ran an intensive 3-month pilot program to test our new, mission-driven model. We needed to prove that this wasn’t just a heartfelt story, but a viable, scalable solution.
The results were more powerful than we could have imagined.
The data tells a story of urgent need
$47,000 in gross merchandise volume (GMV)
In just three months, with a small, closed group of users, the demand was immediate. This wasn't a "nice-to-have" service; it was a "must-have" solution that people were willing to pay for.
87% repeat customer rate
This is the number we are most proud of. It proves we are not just acquiring customers; we are building trust. An 87% retention rate in the food industry is almost unheard of. It's the ultimate validation that we are delivering on our promise of peace of mind.
8,392 pre-launch customer sign-ups
Once word got out, our waitlist exploded. This represents a tidal wave of pent-up demand from people who have been ignored for too long.
But the most important impact isn't measured in dollars or percentages. It's measured in lives changed.
- It's the text message from a daughter, finally able to sleep through the night without worrying if her father's dinner was safe.
- It's the proud photo from a newly certified chef, holding the keys to her first commercial kitchen space, funded by our financing program.
- It's the email from a nutritionist, telling us that her patient's A1c levels have stabilized for the first time in years because of consistent, precise meals from Agiza24.
This is our impact. This is the "why" that gets our team up every single morning.
So... who are the people obsessed enough to fix a problem everyone else ignores
You cannot solve a problem this deep without a team that is personally and professionally obsessed with the mission. Our leadership is built on a unique partnership that bridges generations, combining the seasoned wisdom of a clinical expert with the innovative vision of a mission-driven founder.
This is our “Unbeatable Trust Triangle“—a fusion of medical authority, empathetic experience, and operational excellence that our competitors cannot replicate.
Lusabara, Founder & CEO (The Millennial Mission-Driver)
The Architect of the Lifeline
As a Millennial founder, Lusabara brings a rare combination of personal mission and technical mastery to Agiza24. His vision is not just fueled by the personal tragedy of losing his father; it’s built with his own hands. As a full-stack developer and UI/UX designer, Lusabara is obsessed with translating deep user empathy directly into a seamless, intuitive, and beautiful product. He didn’t just have the idea for Agiza24; he designed the user interface and wrote the initial code. He understands that for a user filled with anxiety, the product experience cannot be confusing or frustrating—it must be calm, reassuring, and flawless. He is the engine and the engineer of Agiza24, ensuring we never lose sight of the human being we are serving, from the mission statement all the way down to the pixels on the screen.
Dr. Joseph, Co-Founder & Chief Medical Officer (The Gen X Clinical Guardian)
The Voice of Wisdom & Experience
Dr. Joseph represents the bedrock of trust upon which Agiza24 is built. As a seasoned medical doctor from Generation X, he brings decades of front-line clinical experience. He has seen countless health trends come and go, and he grounds our mission in what truly matters: evidence-based practice, patient safety, and measurable outcomes.
For our customers, he is the calm, credible authority they can rely on. For our company, he is the voice of wisdom ensuring we build a solution that is not just innovative, but effective and enduring.
Join us on our mission
We started by telling you about a problem. A problem of fear, anxiety, and a lack of trust.
We’ve shown you how a personal story of loss became a public mission to solve it.
We’ve laid out our vision for a healthier, more empowered Tanzania.
We’ve shared the data and the stories that prove our impact.
And we’ve introduced you to the obsessed, mission-driven team that is making it all happen.
Now, we invite you to be a part of the story.
If you are a patient or a caregiver tired of the daily gamble with your health
Join our community. Let us give you the peace of mind you deserve.
If you are a talented chef or a small restaurant owner who dreams of growing your business
Partner with us. Let us give you the tools and the opportunity to thrive.
If you are a doctor, insurer, nutritionist, or healthcare provider who wants better outcomes for your patients
Work with us. Let us be the tool that turns your advice into action.