WHO ARE WE
We're here to help. Let's talk.
You’ve got questions, and we’ve got a team ready to answer them. Whether you’re a customer, a chef, a supplier, or a healthcare partner, find the best way to connect with us below.
Fast Response
We'll get back to you within a few business hours.
Personal Attention
A real person from the right team will handle your inquiry.
A Clear Solution
We'll provide a direct answer or a clear next step.
Choose the Best Way to Reach Us
To get you to the right person fastest, please choose the option that best fits your needs.
Need Immediate Help?
For urgent questions about an existing order or service, our phone support is the fastest way to get an answer.
Have a Quick Question?
For general inquiries, becoming a chef, or quick questions about partnership, WhatsApp is a great place to start.
Ready for a Partnership?
For detailed partnership proposals, our contact form ensures your message gets to the right strategic team.
Your guide to getting the fastest, most accurate solution.
We want to solve your issue as quickly and effectively as you do. Before you reach out, take a moment to review these common questions. This guide is designed to get you the right answer immediately or help us prepare to give you the best possible support when you contact us.
Often, the quickest fix is a simple “refresh.” Please try closing and reopening the app completely. If that doesn’t work, check to ensure you have the latest version of the Agiza24 app from your app store. These two steps solve over 80% of minor technical issues.
Your complete history and saved items are located in your “Profile” section. Please tap the profile icon in the bottom navigation bar to find your order history, saved templates, and account settings.
Yes! Our free Tanzanian Food Guide and AI Health Assistant are available 24/7 within the app. They can provide instant information on the Glycemic Index (GI) of local foods, help you build a balanced plate, and answer general nutrition questions.
For the most accurate answer, your first point of contact should be the chef directly through the app’s messaging feature. They have the most immediate knowledge of your meal. If you cannot reach them or are unsatisfied with the response, our support team is here to step in and assist.
We have a dedicated support team just for you! Please contact the Chef Partner Team directly at the email address and WhatsApp number provided in your Chef Welcome Kit for the fastest and most knowledgeable support.
For the best experience, please use our dedicated Healthcare Partners contact form or email address (joseph@agiza.africa). This will ensure your inquiry is handled by our clinical partnership team, who can answer your specific questions about data, compliance, and integration.
Send our team a message
Thank you for taking the time to review our guide. You now have the information needed to get the fastest resolution.
If you still need help, please don’t hesitate to reach out using the options below. We’re ready and waiting to assist you.
Visit Our Office
Dar es Salaam, Tanzania.
Schedule an appointment for specific address
Business Hours
Monday - Friday: 8:00 AM - 6:00 PM.
Saturday: 9:00 AM - 2:00 PM
Service Areas
Currently serving Dar es Salaam.
Expanding to Mwanza, Arusha, Dodoma
Partnership Types
Business financing, supplier partnerships, chef marketplace, delivery services
Our Commitment to You
- Your Privacy is Respected: We will never share your information
- No Spam, Ever: You will only be contacted regarding your specific inquiry
- A Real Person Will Respond: Your message won't go into a black hole
Don't Just Use Our Service. Join Our Movement.
Your journey to health doesn’t end when your meal is delivered. Go behind the scenes and become part of the Agiza24 family. We share daily stories, expert tips, and the real-time progress of our mission.
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